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FAQs

Do you charge a fee for your services?

In most cases, our fees are built into the travel package. For complex itineraries or visa services, a small planning or admin fee may apply — always quoted upfront.

Aug 01, 2015/ By Admin

Can you customise my trip to suit my budget and interests?

Absolutely! Every itinerary we build is tailored around your preferences, travel dates, and budget — whether you're looking for luxury, culture, adventure, or relaxation.

Aug 01, 2015/ By Admin

Is my money protected when I book with you?

Yes. All our flights and hotel reservations are protected. Ensuring your money is safe.

Aug 01, 2015/ By Admin

Can I talk to a person anytime?

Yes! We offer direct support — you can call, message, or email us, and we'll respond quickly. For urgent travel issues, we provide out-of-hours or 24/7 support for our clients. Whether it's a flight delay, last-minute change, or travel emergency, we’re here to help. You will never be stuck in never ending hold's or talking to bots.

Aug 01, 2015/ By Admin

Can I talk to a person anytime?

Yes! We offer direct support — you can call, message, or email us, and we'll respond quickly. For urgent travel issues, we provide out-of-hours or 24/7 support for our clients. Whether it's a flight delay, last-minute change, or travel emergency, we’re here to help.

Aug 01, 2015/ By Admin

What services do you offer as an independent travel agency?

We offer tailor-made travel packages including flights, accommodation, tours, travel insurance, visa assistance, and 24/7 support before and during your trip.

Aug 01, 2015/ By Admin

How are you different from booking online directly?

Unlike online booking sites, we provide a personalised service, expert destination advice, exclusive rates, and support in case anything goes wrong while you're abroad.

Aug 01, 2015/ By Admin